return and refund policy

return and refund policy

100% satisfaction lifetime guarantee 

We design our products with care and comfort in mind. oogiebear products undergo thorough product safety testing through a global leader in Testing, Inspection, and Certification to ensure the safety and quality of our products.

If for any reason you are not satisfied, you may return your oogiebear product at any time for a replacement or full refund (minus shipping & handling). Simply email customercare@oogiebear.com with your order number and reason for exchange or return. Once approved, we will email you a return shipping label for you to send your item(s) back to us, then we will accommodate your request for a replacement item or refund to the original payment method.

Please note, oogiebear products not purchased directly through our website must be returned to the original place of purchase.