return and refund policy

100% Satisfaction Lifetime Guarantee

We design our products with care and comfort in mind. oogiebear has undergone thorough product safety testing through a global leader in Testing, Inspection and Certification, to ensure the safety and quality of our product.

If for any reason you are not satisfied, you may return the oogiebear within 30 days of purchase for a full refund (minus shipping & handling). Simply email detailing the reason for return. Once approved, send your item(s) back to us, in its original condition, and we will accommodate your request for a replacement item or refund to the original payment method.

Returned products are NOT resold. Returned products are returned back to the manufacturer in accordance with their return policy and/or donated to a charity of our/their choice.

Return Policy

Please send an email to describing the reason for return attached with a copy of the receipt. Once it is reviewed, you will be emailed a shipping label to return the oogiebear back to us. After receiving the product, please allow 2-10 business days to see the refund reflected into your PayPal account or receive check. oogiebears not purchased directly through our website must be returned to the original place of purchase.